Privacy Policy

Last Updated: December 2, 2025

1. Introduction

Welcome to Windoe ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website (windoe.shop) or use our digital loyalty card services.

2. Information We Collect

To provide digital passes for Apple Wallet and Google Wallet, we may collect the following types of information:

• Contact Data: Email address and phone number (used for delivering passes).
• Transaction Data: Details about payments (via our third-party processors) and stamp/point history.
• Technical Data: Device type (iOS or Android), operating system, and wallet pass IDs to ensure compatibility.

3. How We Use Your Information

We use your data primarily to:

• Generate and deliver digital loyalty passes to your mobile device.
• Update your loyalty balance (stamps/points) via push notifications.
• Verify your identity for security and fraud prevention.

4. Digital Wallets (Apple & Google)

When you add a pass to Apple Wallet or Google Wallet, certain anonymous device data is shared with Apple or Google to facilitate the pass updates (e.g., updating your point balance). We do not share your personal contact information with Apple or Google for their marketing purposes.

5. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

6. Your Rights (CCPA & GDPR)

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to request access, correction, or deletion of your personal data.

To request deletion of your data, please contact us at: sales@windoe.shop.

7. Contact Us

If you have any questions about this privacy policy, please contact us:

Email: sales@windoe.shop